Promised renovated but not painted, AC doesn't work, size different from described. Many tenants discover this only after moving in.
Apartment doesn't match – very common
What does the law say?
Landlord must deliver the property as promised. A gap between promise and reality is breach of contract. Tenant can demand repair, rent reduction, or in severe cases – terminate.
What to do
- Document the gap – photos, old messages, original listing.
- Send written demand to landlord.
- Demand repair within reasonable time.
- If unresolved – consider rent reduction.
- Consult a lawyer before terminating.
Common mistakes
Giving up because "we already moved in." Not saving messages and listings. Leaving without proper process.
Chat with Neta
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A digital rental agent, available 24/7, surfaces apartments that match exactly what you need
How Flamingo prevents this
We do a full apartment tour before entry. Condition is documented and agreed in writing. Defects are fixed before the tenant moves in. Transparency at the start prevents 90% of these issues.
FAQ
Can I cancel the lease if the apartment is different? Yes, if there's a material breach and landlord didn't fix it.
What if I have no proof of what was promised? Save listings, WhatsApp messages, and all communication.
Can I claim compensation? Yes, if you suffered real damage – moving costs, lost work days, etc.
Summary: What was promised must be delivered
Promises are part of the contract. Document, demand, and don't give up what's yours.
Apartment not as promised? Talk to us
Flamingo will help you understand the right steps. Most issues resolve with a professional approach.
Chat with Neta
Looking for an apartment? Neta will find a match in minutes
A digital rental agent, available 24/7, surfaces apartments that match exactly what you need
