Flamingo
    Cover image for the article: How to Work with a Property Management Company
    Moving In & Out3 min readMarch 21, 2026

    How to Work with a Property Management Company

    Living in a managed property? Here's how to communicate effectively and solve problems fast.

    What should a management company do?

    A management company represents the property owner. Responsible for maintenance, collections, and communication between tenant and owner.

    What does the law say?

    The management company acts on behalf of the landlord. Every landlord obligation applies to them too. Repairs, privacy, information – all applicable.

    How to communicate effectively

    1. Always in writing – WhatsApp or email.
    2. Describe issues clearly + photos.
    3. Keep reference numbers and dates.
    4. If unresponsive – escalate to property owner.
    5. Be professional – solutions come faster with cooperation.

    Common mistakes

    Complaining only by phone. Ignoring management company messages. Not knowing your assigned manager.

    Neta
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    How Flamingo is different

    We believe happy tenants = successful properties. Every tenant gets digital access for issue reporting. Fast response times and full transparency. From managing 1,000+ properties – good communication solves 80% of issues.

    FAQ

    What if the company doesn't respond? Contact the property owner directly.

    Can they charge the tenant? Only if stated in contract and per law.

    How to choose an apartment with good management? Check reviews, ask existing tenants, check response times.

    Summary: Good communication = easier life

    Know your rights, document everything, communicate professionally. A good management company makes life easier.

    Want management that works for you?

    Flamingo is here to provide a different level of service. Contact us and feel the difference.

    Neta
    Chat with Neta

    Looking for an apartment? Neta will find a match in minutes

    A digital rental agent, available 24/7, surfaces apartments that match exactly what you need

    Open chat with Neta

    Flamingo's Management System

    Full control of your property through one digital platform