A door that won't close, a worsening leak, a broken AC. Many tenants reach out and get no response.
When the landlord won't fix – it's more common than you think
What does the law say?
The landlord must fix structural issues within reasonable time. If they don't – the tenant may fix at their expense and demand reimbursement. In severe cases, the tenant can even terminate the lease.
Step by step
- Send written notice with description and photos.
- Allow reasonable time – 7-14 days depending on urgency.
- If no response – send a registered letter.
- Fix yourself and keep the receipt.
- If the amount is high – go to small claims court.
Common mistakes
Complaining only by phone – no written proof. Deducting from rent without agreement. Giving up – your rights are protected by law.
Chat with Neta
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How Flamingo solves this
Tenants in managed properties don't chase landlords. They contact us and we handle it. Average response time: 24-48 hours.
FAQ
Can I leave if they won't fix? Yes, if it's a major issue affecting livability.
Can I deduct repair costs from rent? Only with written agreement or court ruling.
What's "reasonable time"? Depends on urgency: severe leak – days. Stuck shutter – 1-2 weeks.
Summary: You have rights – use them
A landlord who won't repair is breaching the contract and the law. Document, demand in writing, and act if needed.
Landlord won't fix? Talk to us
Contact Flamingo and we'll help you understand your next steps.
Chat with Neta
Looking for an apartment? Neta will find a match in minutes
A digital rental agent, available 24/7, surfaces apartments that match exactly what you need
